We're happy to help you get your music on vinyl. Looking for a quote or further information?
Please contact us via email: BreakthroughRecords@outlook.com
We are able to provide just liquid fills if there is existing clear or translucent vinyl that can be filled that you can send to us.
If you have questions, please contact us at BreakthroughRecords@outlook.com.
To place an order, simply browse our collection of limited edition vinyl records and select the ones you'd like to purchase. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order. Please be aware all pre-order sales have a 5-6 month lead time from the pressing plant.
Breakthrough Records will not refund items damaged in transit. We will do our best to replace copies if damage has occurred and isn't repairable. Due to the nature of pre-ordered items, all pre-order sales are final once the pressing has arrived in hand at BTR headquarters.
If you have any questions please contact us via email at BreakthroughRecords@outlook.com or socials.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.
Preorder times are on drop to drop basis. If you ordered a non-fill record, items will be processed within 5-7 days of vinyl becoming in-hand and you will receive tracking details. All Filled records will ship approximately 3-4 weeks after the pressing is in-hand at our warehouse.
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.
Please contact us by email with order number for a shipping address change and we will do our best to accommodate:
BreakthroughRecords@outlook.com
We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact our customer support within 2 days of receiving your order to arrange for a return or exchange. Please note that all returned items must be in their original packaging and in unused condition.
No. All items are insured for the declared value. We are not willing to reduce the insured amount incase of damage.
We have a warehouse based in Australia. If you don't mind waiting an extra 1-2 weeks for shipment, we can refund the difference in shipping cost.
Please contact us via email: BreakthroughRecords@outlook.com
StiffCut Records and The Dream Division merged with Breakthrough Records. There will be no changes to your already pre-existing orders.
Please contact us via email if you need an address change: BreakthroughRecords@outlook.com
